Monica Dcosta, holds a Bachelor degree in Psychology and Diploma in Information Technology (IT). She is working in the administrative field for the past 17 years. She has been with ABTI since 2016, overseeing all administrative functions in the office as Administrative Officer. Monica is dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously. At ABTi, she acts as the first point of contact for all employees & clients, providing administrative support and managing their queries.